Jane Moorsum is a housemaid. From Downton, she was in service until her wedding. She is widowed after her husband dies in the Battle of the Somme and comes to Downton Abbey looking for work in order to support her 12-year-old son, Freddie. She is hired and her mother takes care of Freddie if he should need it while she is working. She was shown to have feelings for Robert, feelings that he returned, and the couple have shared a few kisses. Robert helps Freddie, a keen mathematics student, get a scholarship to Ripon Grammar School.